What Is IT Support?

IT Support IT Support or Application
Support means the services providing to help the
consumers for solving
problems occurred in
technology products like
mobile phones, televisions,
computers, software products or other electronic or
mechanical goods. Basically,
IT support is concern with
the specific problems with
any product instead of proper
training, customization, or modification. There are
various companies who
offered home IT support and
as well as online guideline
like networking 2000, IT
support, give me support etc. some of them offers free
services and most charged
fees for guideline. They
delivered their services
through telephone, online
by e-mail or a web site or a tool where users can log a
call/incident. Larger
organizations frequently
have internal technical
support available to their
staff for computer related problems. Means of support IT support is being delivered
through different
technologies. Some of the
main means of services are
listed below: Telephone and Mobile calls SMS and MMS Online Chat Email and Fax Software Packages CDs and DVDs Types of IT Support Break-Fix IT Support Break fix IT Support is very
common in the services
industry. This service is also
called as "Time and Material
IT Support". In this type of
services customers pay for the material (Hard Drive,
Memory, Computer, etc.)
which provided to solve the
problem and as well as the
technician is also paid
according to its pre-defined hourly rate. Block Hours Block Hours service is a
discount package for the
customers to provide
technical support or services.
In this types of services
customer pay for the bunch of hour at a time and get
benefit of discount in respect
of per hour rate. The premise
behind this type of support is
that the customer has
negotiated a discounted rate and a fixed number of hours
to use either per month or
year. Managed Services Managed Services is a fixed
price service to solve a
particular problem. In this
type of services, customer
pays according to the
problem instead of hourly rate. This is most reliable
service because this helps the
customer to save money. The
service provider offer rate
for solving a particular
problem. If a customer order for getting this service the
service provider charge for
solving the problem whether
it will be solved within a
minute of take hour, week,
month, etc. Remote PC repair or Remote
Computer Repair Remote PC repair or Remote
Computer Repair is an online problem solving method.
Through this method the
technician uses specific
software and desktop
connection to connect with
the customer's PC or Computer. This software
helps the technician to take
over the full control of
customer's PC or Computer.
With the user's permission,
the technician can take control of the user's mouse
and keyboard, transfer
various diagnostic and repair
applications to the user's
desktop, run scans, install
antivirus programs, etc. If the remote service permits it,
the technician can even
reboot the PC and reconnect
remotely to continue his
work without the user
needing to assist. If you want to get most
reliable IT Support or IT
Services for your computer, i
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expert=Bilal_Ahmed_Shaikh